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Detailed Display of OEM/ODM Customization Process

01

Discussion of Product Details Based on Customer Requirements

Begin by engaging with the customer to understand their specific needs and expectations for the product. This includes discussing design preferences, functionalities, and any special features.

02

Design Prototyping to Final Confirmation

Create initial design prototypes based on the customer's input. Present these designs to the customer for feedback and make necessary revisions until the final design is confirmed.

03

Inspection and Storage of Product Components

Conduct a thorough inspection of the incoming components and materials to ensure they meet quality standards. Once approved, store these components in an organized manner for ease of access during production.

04

Silk-Screen Printing of Customer Logo

Apply the customer's logo onto the product through silk-screen printing, ensuring that the branding aligns with their specifications in terms of color, size, and placement.

05

Welding of Components

Carry out the welding process for various parts of the product, ensuring proper assembly and adherence to safety and quality standards.

06

Semi-Finished Product Testing

Perform tests on semi-finished products to verify that they meet the required specifications and functionality before proceeding to the next assembly phase.

07

Final Product Assembly

Assemble the final product by integrating all components, ensuring that everything fits and functions as intended.

08

Final Product Inspection

Conduct a comprehensive inspection of the assembled products to check for defects, performance, and overall quality before moving on to packaging.

09

Packaging

Prepare the finished products for shipment by packaging them securely. Ensure that packaging design reflects the branding and provides adequate protection during transit.

10

Shipping

Manage the logistics of shipping the packaged products to the customer, ensuring timely delivery and proper handling during the shipping process.

Our Services

Pre-Sales Service

Excellent Communication from Professionals

Our sales team is dedicated to understanding your needs and providing tailored solutions through product case demonstrations and technical advice, ensuring you select the perfect product for your requirements.


Reliable Quality

With nearly 15 years of experience serving renowned international brands through OEM and ODM manufacturing, we have established an independent R&D department and a quality testing laboratory. Marslite maintains high standards in product manufacturing to ensure excellence.


Cost-Effective Pricing

We recognize that our customers prioritize both quality and price. Leveraging over a decade of supplier advantages, we effectively manage production costs while conducting market research to guarantee competitive factory pricing, allowing you to maintain an edge in your local market.


Rigorous Factory Inspections

All our products undergo thorough final inspections and an 8-hour factory testing process, ensuring that not a single defective product leaves our facility.

After-Sales Service

Timely Logistics Tracking and Feedback

Our sales team will promptly monitor the shipment logistics and provide regular updates to keep customers informed about their order status.


Technical Installation Support

During the installation process, we offer various support channels including phone and video assistance to help customers complete the installation and debugging to achieve optimal performance.


Warranty and Replacement Services

We are committed to addressing any product issues that arise during transportation or use, in accordance with our after-sales policy, ensuring customers receive the necessary support.


Exclusive Promotions

Our valued customers will be the first to know about important promotional events and new product launches, ensuring they don’t miss out on exclusive offers.

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FAQ

Where is your factory located?

Our factory is located in Guangzhou City, Guangdong Province, China, it takes about 20 minutes from Baiyun Airport. All our clients from home or abroad arewarmly welcomed to visit us!

What is the MOQ for your product?

Normally MOQ for each item is 2 Pcs. For some special items, please contact us and let's talk.

Can I Get a Sample Before Order in Bulk?

Sure.we can offer you sample for free with delivery cost collected. Email us to get samples. (sample fee will refund after you place an order)

How can I track my package?

After we send the products, 12-24 hours we will send tracking number to you. Then you can track your products on your local express website. if you have your own forwarder in Guangzhou, you can let your forwarderarrange the shipment. lf so, you will no need to pay the freight cost to us.

What certificates do you have?

Most of our products have CE, LVD, EMC and Rohs certificates. Our factory has ISO90001/TÜV/SGS certification.

Can We Customize Box or Print Logo?

Yes. Most of our products are OEM and ODM, we produce our items with your Logo and requirements of all packing details.

What's the warranty of your products?

We have 2 year warranty. Within the warranty if you have any quality issues we will send you parts for replacement. Even out of warranty, as long as you are using our products. We will still have service support for you all the time. If out of warranty if you need any parts you only need to pay the cost and shipping. Marslite will always be your best partner.

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